Breadcrumb navigation


  1. STEP1 Input Input
  2. STEP2 Check Check
  3. STEP3 Send Send

Before inquiry


Name(Mandatory item)
Company address(Mandatory item)
Contact category (Mandatory item)

Information to be Provided where Personal Data Are Collected (Mandatory item)

Information to be Provided where Personal Data Are Collected
Please make your inquiry after having carefully read and given consent to the following;

  1. Controller of the Personal Data
    • (1)
      Company name; NEC Corporation (hereinafter referred to as "NEC")
    • (2)
      Means of contact; This Website (by this inquiry form)

  2. Personal Data Protection Administrator
    • (1)
      Title; General Manager, Smart Orchestration Service Department, NEC
    • (2)
      Means of contact; This Website (by this inquiry form)

  3. Purposes of Processing for the Personal Data
    • (1)
      To respond to inquiries.
    • (2)
      To respond to requests (such as by providing materials or information, or returning verification results).
    • (3)
      To introduce or relay information about companies (NEC Group companies, NEC distributors, etc.) that deal with NEC products, services, and solutions.
    • (4)
      To provide information or publicity materials about NEC products, services, and solutions.
    • (5)
      To provide information about events such as seminars and exhibitions.
    • (6)
      To conduct surveys and analysis, and analyze website access trends so as to improve products and services.
    • (7)
      To contact customers.

  4. The Recipients or Categories of Recipients of the Personal Data
    With Whom We share your Personal Data With
    NEC may share your personal data with group companies and partners within the scope of the stated purposes for using your personal data, upon the assurance that sufficient safety control measures have been established, which have concluded agreements concerning the processing of personal data, to provide services to their customers.

    We way also disclose your personal data to comply with any court order, law, or legal process, including to respond to any government or regulatory request.

  5. International Transfers
    NEC will send your personal information to Japan and the country in which our subsidiary is located(Hong Kong, Netherlands, People's Republic of China, Republic of Korea, United States).

    In addition, we may contact you from subsidiaries in each country to support product inquiries.
    • (1)
      Information transfer to a third country:
      Upon receipt of your inquiry/application, your personal data will be sent to Japan and USA, Hong Kong, China, South Korea or Netherlands
    • (2)
      Policies for the protection of personal information in the country concerned;
      popupHong Kong
      popupPeople's Republic of China
      popupRepublic of Korea
      popupUnited State

      popupCalifornia / popupIllinois / popupVirginia / popupColorado / popupUtah

    • (3)
      Measures for the protection of personal information taken by third parties to transferred overseas ; Taken measures to comply with the OECD8 Principles.
    • (4)
      Question of adequate protection; The European Commission has recognized Japan as providing adequate protection of personal data.
    • (5)
      Appropriate protection measures; NEC manages the personal data with which it is entrusted through the appropriate implementation of security measures such as access identification and authentication, restrictions on access, authority management, record-keeping, protection against illegal software, and safe procedures for transferring and transmitting data.
    • (6)
      Means and place for the acquisition of the copy of appropriate security measures; Please request to the Controller of the Personal Data by this inquiry form.

  6. Categories of Personal Data
    Personal data includes name, occupation, organization name, e-mail address, telephone number, postal address, residential country or area, inquiry categories, inquiry subject, inquiry details, access logs, and other information you input in this inquiry format.

  7. Period for Which the Personal Data Will Be Stored
    Personal data may be stored for as long as necessary to achieve the stated purpose for using it.

  8. Data Subject Rights
    Data Subject Rights
    You have the right with regard to the personal data you provide as follows;

    • (1)
      the right to request from the controller access to and rectification or erasure of personal
      data or restriction of processing concerning the data subject
    • (2)
      the right to object to processing concerning the data subject
    • (3)
      the right to data portability: the right to receive the personal data, which the data
      subject has provided to a data controller, in a structured, commonly used and
      machine-readable format, and to transmit those data to another data controller without
      hindrance from the controller to which the personal data have been provided (NEC)

  9. Statutory or Contractual Requirement Concerning the Provision of the Personal Data
    Provision of the personal data is not a statutory or contractual requirement, or a requirement necessary to enter into a contract, and you are not obliged to provide personal data. However, if you choose not to provide personal data, it may not be possible to respond to some inquiries.

  10. Retention Period
    Your personal data may be stored for as long as necessary to achieve the stated purposes for using them.

  11. The Right to Submit a Complaint at the Relevant Data Protection Authority
    You have the right to lodge a complaint with the supervisory authority, if it exists, in the country or region that the data subject belongs.

  12. Right to object if processed for direct marketing
    You have the right to object (free of charge and at first request) against the intended processing of his/her personal data, if the processing is undertaken for direct marketing purposes.

  13. Non-existence of Decision-making Based Solely on Automated Processing
    The access log for this website undergoes analysis, however, we do not make decisions that might affect you based solely on automated processing of the personal data that you provide, including profiling, in order to analyze or predict your likes and dislikes or personal behavior.

  14. The Right to Limit the Use of Sensitive Personal Data
    We do not collect or process sensitive personal data, thus we do not provide an opt-out.

  15. The Right to Opt-out of Sharing of Your Personal Data
    You have the right to know whether your personal data is being shared, and the right to opt-out of sharing of your personal data.
    We share your personal data to "5. International Transfers" for monetary considerations. To opt-out, please request to the contact address given.

  16. Contact Details of the Data Protection Officer/Personal Data Administrator
    If you would like to request inquiries, consultations, requests for disclosure(*), etc. regarding your personal information, please contact from the following (2) Means of Contact.

    • (1)
      Title; General Manager, Smart Orchestration Service Department, NEC
    • (2)
      Means of contact; This Website (by this inquiry form)

    • (*)
      Requests for disclosure, etc. refers to notification, disclosure, correction, addition, deletion, suspension of use, etc. of the purpose of use related to personal information.

  17. Replies to Your Inquiries
    You may be contacted by NEC, an NEC Group company, or an NEC distributor. Whether a reply comes by letter or phone depends on the contents of your inquiry. You should understand there might be times when we cannot comply with a request. Inquiries made on Saturday, Sunday, public holidays, or times outside NEC's normal business hours will be handled on the following business day. (Normal business hours are Monday through Friday from 8:30 a.m. to 5:15 p.m.)

  18. Reproduction and Secondary Use of Email Reponses
    We ask that you refrain from reprinting, reproducing, or using for a second time any part of an email response sent to you, as these emails are intended to be viewed only by their recipient.

  19. Parental Consent
    If you are under the age of 16, please make your inquiry ONLY AFTER obtaining consent given or authorized by the holder of parental responsibility over you.

  20. Encrypted Communication
    The inquiry form on this page uses encrypted communication via Secure Socket Layer (SSL) for personal data protection.

  21. Security of Processing the Personal Data
    Recipients of the personal data implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk.

  22. CCPA Privacy Notice for California Consumers
    click popuphere

Your information on this contact form is protected by SSL cipher.