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NEC Customer Satisfaction Survey

Dear Valued Customer,

As part of NEC's commitment to provide “Better Products, Better Services”, we would like to ask for your time to contribute to our Customer Satisfaction Survey. By completing this survey, you will help us to improve our service standards to serve you better.

Thank you and we look forward to your valuable feedback.

Company Address:
Please rate your satisfaction with NEC Sales Representatives

Understanding your business and operations needs

Response time to your requests

Clarity in explanation of scope of work

Regularly communicates through weekly meetings and reports on business alignment and progress of agreed initiatives

Overall satisfaction of NEC sales representative compared to 1 year ago

Product Reliability ( NEC Products )

Product Functionality ( NEC Products )

Product Availability ( NEC Products )

Met promised delivery date ( NEC Products )

Value for money ( NEC Products )

Quality of documentation or manuals ( NEC Products )

Price Competitiveness ( NEC Products )

Overall Product Quality ( NEC Products )

Call Center support ( NEC Services Support )

On site technician support ( NEC Services Support )

Service Center Support ( NEC Services Support )

Customer training support ( NEC Services Support )

Overall service experience ( NEC Services Support )

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