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We’d like to hear from you.

Name
Please include country code and area code when necessary
Timing: Waiting time before agents pick up the phone. (when you contact NECARE Center)

Manner: Using polite business words, proper tone and pay attention to listen.

Problem understanding: Able to find and understand the needs of customers requirement and provide accurate information step wisely.

Problem solving speed: Ability to solve problems quickly and update progress after reporting the problems.

Overall satisfaction with NECARE Center services.

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